Refund Policy for ASODOWNLOADS.COM:
Effective Date: 20/7/2023
Thank you for shopping at ASODOWNLOADS.COM. We want to ensure that you have a satisfying experience with our digital download products. This Refund Policy outlines the terms and conditions governing refunds for purchases made on our website.
- Refund Eligibility for Digital Download Products: We offer refunds for digital download products purchased through ASODOWNLOADS.COM under the following conditions:
1.1. Non-Functioning Product: If you encounter technical issues or the downloaded product does not work as intended within 30 days of the purchase date, you are eligible to request a refund. To qualify, you must provide evidence that the product is malfunctioning or not performing as described.
1.2. Non-Availability for Download After 30 Days: It is essential to note that we do not guarantee the availability of the downloaded product after 30 days from the date of purchase. We strongly advise users to download and store their purchased products promptly. If you have not downloaded the product within the 30-day period, we cannot be held responsible for any subsequent inability to access the product.
- Refund Exclusions: The following scenarios are NOT eligible for refunds:
2.1. Premium Memberships: Refunds will not be granted for premium membership purchases. This is because premium membership grants access to exclusive content and benefits that are immediately accessible upon purchase.
2.2. Change of Mind: We do not offer refunds for purchases based on a change of mind or if the product does not meet your subjective expectations. We encourage customers to review product details and descriptions thoroughly before making a purchase.
- How to Request a Refund: To initiate a refund request, please follow these steps:
3.1. Contact Customer Support: Send an email to our customer support team at [email protected] within 30 days of your original purchase. Describe the issue you are facing with the product and provide any necessary evidence of non-functionality.
3.2. Evaluation: Our team will review your refund request and assess whether it meets the eligibility criteria stated in this policy.
3.3. Refund Processing: If your refund request is approved, we will process the refund to your original payment method within a reasonable timeframe. Please note that processing times may vary depending on your payment provider.
- Contact Information: If you have any questions or concerns about this Refund Policy, please contact us at [email address].
- Changes to the Refund Policy: ASODOWNLOADS.COM reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website.
By making a purchase on ASODOWNLOADS.COM, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Refund Policy.
Last Updated: [Date]
